High standards of quality control
At Xingyu, we are committed to delivering top-quality pet products to our valued customers. Our rigorous quality control process ensures that every product meets the highest standards of safety and performance.
How Xingyu QC Works
Our quality control process involves pre-production design and R&D reviews, risk assessment, rigorous inspections throughout production, and active after-sales engagement with customers. This approach ensures consistent product quality and customer satisfaction.
Pre-Control
1. Design Review:
Conduct a thorough review of product designs to identify potential quality issues before production begins.
2. R&D Review:
Collaborate with the Research and Development team to ensure that product specifications align with quality standards.
Control During Production Process
1. Process Control:
Conduct incoming material inspections to ensure the quality of raw materials.
Implement key process inspections at critical production stages to identify deviations from standards.
2. Finished Goods Inspection
Conduct a thorough inspection of finished products to ensure perfect appearance and complete usage before packaging.
After-Sales Service
1. Customer Quality Satisfaction Survey and Tracking:
Collect feedback from customers regarding product quality and satisfaction. Continuously track and analyze this data.
2. Customer Complaint Follow-Up and Handling:
Receive and document customer complaints related to product quality.
Initiate Corrective and Preventive Actions (CAPA) to address identified issues.
Implement necessary rectifications to prevent recurrence of quality problems.
Laboratory with Precision Equipments
